Nichols Truck Bodies Privacy Policy
At Nichols Truck Bodies, we are committed to protecting the privacy and security of information obtained from visitors to our online platform. This policy outlines how we collect, use, disclose, and safeguard your information when you interact with our service, reflecting our dedication to transparency and compliance with applicable data protection laws.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: This includes names, addresses, email addresses, phone numbers, and company names provided voluntarily when you request a quote, submit an inquiry, or engage in business with us. This information is essential for fulfilling your requests for custom truck bodies, fleet upfitting, or other related services.
- Technical Data: Information like your IP address, browser type, operating system, and pages visited on our site may be collected automatically through technologies such as cookies and server logs. This helps us understand how our online platform is used and improve its functionality.
- Communication Data: Records of communications, including emails or contact form submissions, when you reach out to us with questions or for support regarding our truck body manufacturing, custom fabrication, or installation services.
How We Use Your Information
The information we collect is used for various legitimate business purposes, including:
- Providing Services: To process your requests for flatbeds, dump bodies, utility and crane bodies, lift gates, toolboxes, and other custom fabrication, and to manage your projects from design to installation.
- Communication: To respond to your inquiries, provide updates on our services, and deliver important information related to your orders or our commercial vehicle solutions.
- Service Improvement: To analyze usage patterns, troubleshoot technical issues, and enhance the user experience on our online platform, ultimately improving our offerings for contractors, road builders, and service fleets.
- Marketing: With your consent, we may use your information to send you promotional materials about our products and services, such as new custom truck body designs or specialized upfitting solutions. You can opt out at any time.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Your Information
We do not sell your personal data. We may disclose your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business (e.g., shipping custom truck bodies, IT support), or serving our users, provided they agree to keep this information confidential and comply with data protection standards.
- Legal Requirements: If required by law or in good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such change.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure the ongoing confidentiality, integrity, and availability of your information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our online platform may use "cookies" to enhance your experience. Cookies are small files placed on your device that help us remember your preferences, track usage patterns, and provide personalized content. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our site may not function properly if you disable cookies.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Any changes will be posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Nichols Truck Bodies
1168 Cahoon Rd S
Jacksonville, FL 32220